A water heater is one of the few things in a house that fails without warning and floods the floor while it does it. When it goes, you want it replaced properly (right size, right venting, right pan and drain) not just swapped for whatever the truck had on it.
Call and describe what it is doing. We'll tell you which one makes sense, including when the answer is repair the one you have.
(845) 853-6012Tankless isn't automatically better. It never runs out of hot water and takes less space, but it needs adequate gas supply, proper venting and a water supply that suits it, and the install is more involved. A tank is simpler, cheaper to install and the right answer for plenty of houses. We'll size your demand and tell you which one actually fits your home and your habits.
Two people and one bathroom is a different job from five people and three bathrooms. We look at the fixtures, the number of people and whether there is a big tub or a shower with multiple heads, then match the unit to that. Undersized is the most common reason people are unhappy with a new water heater.
Expansion tank, pan and drain line, seismic strapping where required, the gas line and the venting all have to be correct. A water heater installed without an expansion tank on a closed system is a tank waiting to fail early. We do the whole job, not just the connection.
Our crew is certified on Navien equipment, which includes their tankless water heaters and combi-boilers. That certification is what lets the manufacturer warranty apply to the equipment we install, and it's why we can service what we put in.
Gas and electric, sized to the house and installed with pan and drain.
Navien certified, with the gas and venting work the unit requires.
One unit for heat and hot water where the house suits it.
Pilot, thermocouple, element, valve and leak repairs on existing units.
We install and service this equipment. If you already own a different brand, we still repair and service it. Call the office and describe what you have.
We run emergency crews for plumbing, heating, septic and water treatment. Call and a dispatcher confirms your arrival window. We won't tell you an hour we can't keep.
We offer financing on water heater replacement, including tankless conversions. Ask for the terms with your estimate.
Based in Lake Katrine, NY. These are the towns our trucks cover every week.
A straightforward tank swap is usually a few hours. A tankless conversion (new venting, gas line work, possibly a new circuit), takes longer. The estimate tells you which one you're getting.
Yes. Shut the water off to the unit if you can and call us. A leaking tank doesn't get better, and the damage to the floor and the framing around it usually costs more than the heater did.
Sometimes. It's worth it when you have run out of hot water, when space is tight, or when the gas supply and venting suit it without major work. It isn't worth it if the install would require re-piping the gas service to make it work. We'll tell you which case you're in.
Free estimate, a straight diagnosis, and a crew that shows up when we say we will.
